Turned Ninja

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REFUNDS & AMENDMENTS

Once you receive your art, if you don't like it we get a chance to fix it. If we can't fix it, then we will refund your full deposit.

If you have just ordered by mistake, please email us at contact@turnedninja.com to discuss about the refund.

If merchandise products are received damaged or broken the company will organize for a replacement product to be send to you under an accelerated shipping arrangement. We only request that you share an image of the damaged product so we can share it with out service provider. 

How do I organize a revision or new product to be sent to me?

Simply email contact@turnedninja.com and we will allocate a Returns Authorization (RA) number for you, and give you all the details you need!

 

What if my printed product arrives damaged, or there is a fault?

Whilst we hope this never happens, if you do receive damaged goods, or have a manufacturing fault occur, please contact us immediately at contact@turnedninja.com so we can personally assist you and sort out your problem as quickly as possible.